For 6 years I had the pleasure of working with Gay at the Kamloops Central Business Improvement Association (KCBIA). In her capacity as General Manager, Gay was instrumental in the growth and vibrancy of our organization by engaging new and existing members, administering major events and advocating in the best interests of our downtown. Her legacy with her work with our CAP Team, organizational rebranding and re-implementation of our Revitalization Tax Exemption will undoubtedly have lasting, positive effects on our city core.

As a person, I have known Gay to be an all around hard worker. She has integrity, grit and is one of the most dedicated people I know. When I was president of the KCBIA, I knew that if I gave her a task, she would get the job done.

Whether your issue relates to organizational structure or governance, event coordination, education and development, or raising money I have no doubt Gay can assist you. I have personally seen the results of Gay’s work in all these areas. She is knowledgeable, creative, collaborative, and connected. I would highly recommend Gay Pooler to any organization looking to come up with creative ways to move forward.

Gay’s passion and industrious approach has proven effective when facilitating and collaborating with a broad spectrum of groups and organizations to achieve a desired outcome. Gay is forward thinking and practical and has proven experience for being a catalyst in building a vibrant and sustainable community

I was on the inaugural board of directors for the KCBIA with Gay Pooler for two years and then served as President for several more years while Gay was the General Manager. Gay led our team in building a Business Improvement Association from the ground up. We created a multi committee level organization with a directional board. Gay ensured that the operations became streamlined through trouble shooting, creative problem solving and putting efficient systems in place.

She also spearheaded the creation of multiple award-winning programs and events including our Customer Care and Patrol (CAP) Team ambassador and safety patrol program. Through Gay’s focused leadership and dedication, we built a successful BIA that has thrived and done amazing work improving Downtown Kamloops. One of the things that makes Gay unique in her field is that she understands business. She has owned her own business and knows what it takes to manage a successful one. She understands the day to day struggles of entrepreneurs so was always able to communicate and engage with our members. I would not hesitate to recommend Gay Pooler as a Community Development consultant.